Policies &
Annual Reports
Clear information about how NW Rebuild Project handles privacy, terms, and public accountability.
Privacy Policy
NW Rebuild Project (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our clients, partners, volunteers, donors, and website visitors. This Privacy Policy explains how we collect, use, store, and share information in connection with our programs and services, including SMS/text messaging.
1. Information We Collect
We collect information that you provide to us directly and information collected automatically when you use our website or services.
A. Personal Information
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Other identifiers you voluntarily provide
B. Project / Service Information
This may include details related to rebuilding and recovery support, such as:
- Site locations and project addresses
- Property ownership and related documentation you provide
- Design, drafting, permitting, and recovery-related information
C. Financial Information
When you make a donation or payment, we may collect:
- Payment or donation details (processed via service providers)
- Billing address
- Transaction records/receipts
D. Technical Information
We may collect:
- IP address
- Device and browser information
- Website usage data via cookies or similar technologies
E. SMS / Mobile Messaging Information (“SMS Registration Data”)
If you opt in to receive SMS/text messages from us, we may collect and store:
- Your phone number
- Your SMS opt-in status and consent (including date/time and method of opt-in)
- Message delivery information (e.g., confirmations that messages were sent/delivered)
- Your STOP/HELP requests and related preference changes
2. SMS / Mobile Messaging Disclosure (Important)
If you opt in to receive text messages from NW Rebuild Project, we will use your phone number to send account-related or service-related SMS messages (for example: updates about your project, scheduling/coordination messages, volunteer coordination, event logistics, confirmations, or other operational communications)
You can opt out at any time by replying STOP to any text message. For help, reply HELP. Message and data rates may apply depending on your carrier and plan.
Message frequency varies depending on your project activity and communication needs.
Consumers can opt in to receive text messages from Northwest Rebuild Project by texting JOIN to the Northwest Rebuild Project phone number. By opting in, consumers agree to receive text messages for client communication, updates, customer support, employee connections, and service calls. Message frequency may vary. Message and data rates may apply. Text HELP for help and text STOP to stop. For more information, please visit our Privacy Policy and Terms & Conditions at
the Terms and Conditions section below
3. How We Use Your Information
We use information we collect for purposes that may include:
- Providing services, including disaster recovery support, project planning, design/drafting coordination, and consultations
- Communicating with clients, volunteers, donors, and partners about project updates, scheduling, operational notices, and organizational updates
- Sending service-related SMS messages when you have opted in
- Improving our programs, website, and services through analysis and internal planning
- Processing donations or payments and providing receipts/records
- Complying with legal requirements and protecting our rights and the rights of our stakeholders
We do not sell your personal information.
We will not share your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
4. How We Share Your Information
We do not sell or rent personal information to third parties. We may share information only as needed in the following limited circumstances:
A. Service Providers
We may share information with trusted vendors who help us operate (for example: payment processors, website hosting providers, analytics providers, and SMS delivery/telecommunications providers). These providers are permitted to use information only to perform services for us.
SMS-specific clarification:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers of the text message services necessary to deliver the SMS service.
B. Legal Requirements
We may disclose information if required to do so by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, safety, and security of NW Rebuild Project and others.
C. Partner Organizations
When collaborating on rebuilding projects, we may share necessary project and contact details with trusted nonprofit and governmental partners only when reasonably needed to support service delivery and coordination.
5. Strict No-Transfer Rule for SMS Registration Data
We do not transfer, share, disclose, sell, or provide consumer SMS registration data to any external organizations under any circumstances, including with user consent, except where strictly required by law.
6. Data Protection & Security Measures
We take the security of your personal information seriously and maintain safeguards designed to prevent unauthorized access, use, or disclosure, including:
- Restricted Access Controls — only authorized staff, board members, and contractors with a legitimate need may access personal data
- Secure Storage — physical and digital records stored in secure locations with controlled access
- Encryption — sensitive information encrypted in transit and, where appropriate, at rest
- Periodic Reviews/Audits — regular reviews to identify and address security risks
- Non-Disclosure Agreements (NDAs) — employees/volunteers/contractors handling sensitive information may be required to sign NDAs
- Internal-Only Handling Rules — procedures to limit use and access to what is necessary for operations
7. Your Privacy Rights
Depending on your location, you may have rights under applicable laws, such as the right to:
- Access, correct, or delete certain personal information
- Request information about how your data is used and shared
- Opt out of certain communications
To exercise these rights, contact us using the information in Section 10.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.
9. How to Opt Out of Communications
We respect your right to control how we communicate with you:
Click the “Unsubscribe” link in any promotional email, or email us at info@nwrebuild.org with the subject line “Unsubscribe.”
SMS/Text Messages
Reply
STOP
to any SMS/text message from us to opt out of SMS messaging.
Phone Calls
Call us at (541) 361-4002 and request removal from our call list.
Mailing Lists
Email info@nwrebuild.org or call (541) 361-4002 to request removal from direct mail communications.
Once you opt out, we will process your request promptly. You may still receive essential transactional or service-related communications when necessary (for example: donation receipts, required legal notices, or critical project coordination).
If you have questions or concerns about SMS messaging or this privacy policy, contact NW Rebuild Project at
or (541) 361-4002.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
NW Rebuild Project
Terms and Conditions
1. Introduction
Welcome to NW Rebuild Project (“the Organization,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and communications. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
2. Mission & Scope of Services
NW Rebuild Project is a nonprofit organization dedicated to helping communities rebuild after disasters by providing design, drafting, and consulting services. Our services are provided in good faith and depend on available resources, funding, and volunteer participation.
3. Eligibility & Use of Services
Our services are primarily available to individuals, families, and businesses impacted by disasters.
Eligibility for certain services may be determined based on need, funding availability, and project scope.
We reserve the right to refuse service to any individual or entity if their request falls outside our mission or if we determine that our resources cannot meet the request.
4. User Responsibilities
When engaging with NW Rebuild Project, you agree to:
Provide accurate and truthful information in all communications.
Use our services lawfully and in alignment with our mission.
Not misrepresent your eligibility for assistance.
Respect our staff, volunteers, and project partners.
5. Communications & Messaging
By engaging with NW Rebuild Project, you consent to receive messages from us regarding:
Program Updates – Information about available services, eligibility, and ongoing projects.
Promotional & Marketing Messages – Fundraising campaigns, donation opportunities, event invitations, and awareness campaigns.
Volunteer & Engagement Opportunities – Updates on how to get involved, open volunteer positions, and community initiatives.
Message Frequency
We typically send messages approximately once per week, but frequency may vary depending on organizational updates and user preferences.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. NW Rebuild Project is not responsible for any charges incurred from receiving our communications.
Opting Out of Communications
Users may opt out of receiving messages at any time using the following methods:
Text Messages – Reply STOP to (541) 361-4002 to unsubscribe from future messages.
Email – Click the “Unsubscribe” link in any promotional email or email us at
with the subject line "Unsubscribe."
Phone Calls – Call us at (541) 361-4002 to request removal from our call list.
Mailing Lists – Email
or call (541) 361-4002 to request removal from direct mail communications.
Getting Help with Messages
For assistance regarding messages, users can:
Text HELP to (541) 361-4002 for support.
with any questions.
Call (541) 361-4002 for further assistance.
Once you opt out, we will process your request promptly. However, you may still receive essential transactional or service-related communications (such as donation receipts or legal notices).
6. Donations & Funding
Donations to NW Rebuild Project are non-refundable unless expressly agreed upon in writing.
We maintain financial transparency and use donations in accordance with our mission.
Certain donations may be subject to restrictions based on donor agreements.
7. Volunteer & Contractor Engagement
Volunteers and contractors working with NW Rebuild Project must abide by all policies, including our Code of Conduct.
NW Rebuild Project is not liable for any personal injury, damages, or loss incurred during volunteer or contractor activities.
Volunteers and contractors may be subject to background checks depending on the nature of their work.
8. Intellectual Property
All content, materials, and documents produced by NW Rebuild Project, including designs, drafts, and reports, are the property of NW Rebuild Project unless otherwise agreed upon in writing.
Users may not distribute, reproduce, or sell any proprietary information without explicit permission.
9. Limitation of Liability
NW Rebuild Project provides services “as-is” without guarantees or warranties. We are not responsible for:
Delays or inability to provide services due to funding, staffing, or other constraints.
Errors, omissions, or inaccuracies in provided materials or recommendations.
Any direct or indirect damages resulting from the use of our services.
10. Privacy & Confidentiality
We collect and store personal data as outlined in our Privacy Policy.
We do not sell or share user data with third parties except as required by law or with user consent.
We take reasonable steps to protect the confidentiality of user information.
11. Third-Party Links & Partnerships
NW Rebuild Project may provide links to third-party websites or work with partner organizations.
We are not responsible for the content, accuracy, or policies of third-party websites.
12. Changes to Terms & Conditions
NW Rebuild Project reserves the right to modify these Terms and Conditions at any time.
Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
13. Governing Law & Dispute Resolution
These terms are governed by the laws of the State of Oregon.
Any disputes arising from these Terms and Conditions will first be addressed through informal resolution efforts. If unresolved, disputes shall be settled through mediation or arbitration in Oregon.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
NW Rebuild Project
Please review our Privacy Policy at
Annual Reports
Yearly reports
NW Rebuild Project will post annual reports here as they are prepared and approved for public release. This section is intentionally kept in the transparency area rather than placed in the main navigation.