Privacy Policy
Effective Date: 07/01/2024
Last Updated: 06/22/2026
NW Rebuild Project (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our clients, partners, volunteers, donors, and website visitors. This Privacy Policy explains how we collect, use, store, and share information in connection with our programs and services, including SMS/text messaging.
1. Information We Collect
We collect information that you provide to us directly and information collected automatically when you use our website or services.
A. Personal Information
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Other identifiers you voluntarily provide
B. Project / Service Information
This may include details related to rebuilding and recovery support, such as:
- Site locations and project addresses
- Property ownership and related documentation you provide
- Design, drafting, permitting, and recovery-related information
C. Financial Information
When you make a donation or payment, we may collect:
- Payment or donation details (processed via service providers)
- Billing address
- Transaction records/receipts
D. Technical Information
We may collect:
- IP address
- Device and browser information
- Website usage data via cookies or similar technologies
E. SMS / Mobile Messaging Information (“SMS Registration Data”)
If you opt in to receive SMS/text messages from us, we may collect and store:
- Your phone number
- Your SMS opt-in status and consent (including date/time and method of opt-in)
- Message delivery information (e.g., confirmations that messages were sent/delivered)
- Your STOP/HELP requests and related preference changes
2. SMS / Mobile Messaging Disclosure (Important)
If you opt in to receive text messages from NW Rebuild Project, we will use your phone number to send account-related or service-related SMS messages (for example: updates about your project, scheduling/coordination messages, volunteer coordination, event logistics, confirmations, or other operational communications)
You can opt out at any time by replying **STOP** to any text message. For help, reply **HELP**. Message and data rates may apply depending on your carrier and plan.
Message frequency varies depending on your project activity and communication needs.
Consumers can opt in to receive text messages from Northwest Rebuild Project by texting JOIN to the Northwest Rebuild Project phone number. By opting in, consumers agree to receive text messages for client communication, updates, customer support, employee connections, and service calls. Message frequency may vary. Message and data rates may apply. Text HELP for help and text STOP to stop. For more information, please visit our Privacy Policy and Terms & Conditions at https://www.nwrebuild.org/termsandconditions
3. How We Use Your Information
We use information we collect for purposes that may include:
- Providing services, including disaster recovery support, project planning, design/drafting coordination, and consultations
- Communicating with clients, volunteers, donors, and partners about project updates, scheduling, operational notices, and organizational updates
- Sending service-related SMS messages when you have opted in
- Improving our programs, website, and services through analysis and internal planning
- Processing donations or payments and providing receipts/records
- Complying with legal requirements and protecting our rights and the rights of our stakeholders
**We do not sell your personal information.**
**We will not share your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.**
4. How We Share Your Information
We do not sell or rent personal information to third parties. We may share information only as needed in the following limited circumstances:
A. Service Providers
We may share information with trusted vendors who help us operate (for example: payment processors, website hosting providers, analytics providers, and SMS delivery/telecommunications providers). These providers are permitted to use information only to perform services for us.
**SMS-specific clarification:**
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except **aggregators and providers of the text message services necessary to deliver the SMS service**.
B. Legal Requirements
We may disclose information if required to do so by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, safety, and security of NW Rebuild Project and others.
C. Partner Organizations
When collaborating on rebuilding projects, we may share necessary project and contact details with trusted nonprofit and governmental partners **only** when reasonably needed to support service delivery and coordination.
5. Strict No-Transfer Rule for SMS Registration Data
We do **not** transfer, share, disclose, sell, or provide consumer SMS registration data to any external organizations under any circumstances, **including with user consent**, except where strictly required by law.
6. Data Protection & Security Measures
We take the security of your personal information seriously and maintain safeguards designed to prevent unauthorized access, use, or disclosure, including:
- **Restricted Access Controls** — only authorized staff, board members, and contractors with a legitimate need may access personal data
- **Secure Storage** — physical and digital records stored in secure locations with controlled access
- **Encryption** — sensitive information encrypted in transit and, where appropriate, at rest
- **Periodic Reviews/Audits** — regular reviews to identify and address security risks
- **Non-Disclosure Agreements (NDAs)** — employees/volunteers/contractors handling sensitive information may be required to sign NDAs
- **Internal-Only Handling Rules** — procedures to limit use and access to what is necessary for operations
7. Your Privacy Rights
Depending on your location, you may have rights under applicable laws, such as the right to:
- Access, correct, or delete certain personal information
- Request information about how your data is used and shared
- Opt out of certain communications
To exercise these rights, contact us using the information in Section 10.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.
9. How to Opt Out of Communications
We respect your right to control how we communicate with you:
-
Email
Click the “Unsubscribe” link in any promotional email, or email us at `info@nwrebuild.org` with the subject line “Unsubscribe.” -
SMS/Text Messages
Reply STOP to any SMS/text message from us to opt out of SMS messaging. -
Phone Calls
Call us at `(541) 361-4002` and request removal from our call list. -
Mailing Lists
Email `info@nwrebuild.org` or call `(541) 361-4002` to request removal from direct mail communications.
Once you opt out, we will process your request promptly. You may still receive essential transactional or service-related communications when necessary (for example: donation receipts, required legal notices, or critical project coordination).
If you have questions or concerns about SMS messaging or this privacy policy, contact NW Rebuild Project at info@nwrebuild.org or (541) 361-4002.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at: